At Mintrix Virtual Assistants, we support time-poor entrepreneurs, busy tradespeople, growing e-commerce brands, and small business owners who are ready to scale without the chaos.
Whether you’re drowning in admin, stuck in your inbox, or constantly playing catch-up, we match you with highly skilled, fully trained virtual assistants who bring structure, consistency, and results.
We provide a full recruitment service, starting with the creation of engaging and detailed job ads designed to attract top-tier candidates. The process includes thorough applicant screening, where resumes and cover letters are carefully reviewed to ensure qualifications align with job requirements and aptitude and personality testing to assess both cognitive abilities and cultural fit. Candidates submit Loom video responses, allowing us to evaluate their communication skills and presentation. Finally, we facilitate client interviews, ensuring smooth scheduling and offering valuable insights to help make the best hiring decision. This comprehensive service ensures that you find candidates who not only have the right skills but also align with your company culture and long-term goals.
Every candidate goes through personality and aptitude tests, skill assessments, and video submissions then carefully selected and refined to match your business profile.
You only meet pre-vetted candidates with the right fit of skills, talents, attitude, and culture saving you hours of filtering and guesswork.
Our service includes a thorough 3-day intensive onboarding process followed by a structured 4-week training program to ensure that each virtual assistant is seamlessly integrated into your business and during the onboarding, VAs are introduced to your specific workflows, tools, and expectations, giving them a solid foundation to start working effectively from day one. Over the next four weeks, they undergo targeted training, focusing on skills development, systems integration, and practical application to ensure they meet your exact needs which is designed to not only make the transition smooth but also set the stage for long-term success, empowering VAs to contribute meaningfully and hit the ground running.
We introduce your VA to your business culture, tools, task expectations, and job responsibilities. Understanding how their role contributes to your business gives them a clear vision and helps them adapt to your evolving needs.
Your VA is trained across the platforms, software, and CRM systems your business uses allowing them to integrate seamlessly and build confidence in handling day-to-day tasks with consistency.
Your VA starts fully equipped with the knowledge and confidence to contribute from day one, transitioning smoothly into your daily operations and delivering reliable, ongoing support.
Our service includes monthly reviews, lunch-and-learn sessions, ongoing integration support, and continued access to a vibrant community to help develop and upskill VAs. Feedbacks ensure that VAs are continuously meeting expectations and provide opportunities for feedback and improvement while the lunch-and-learn sessions offer a collaborative environment for knowledge sharing, skill-building, and personal growth. Additionally, VAs receive ongoing support to integrate smoothly into your operations, ensuring they stay aligned with your business goals and with continued community access, VAs can connect with other professionals, fostering a sense of belonging and encouraging continuous learning and growth.
We help evaluate your VA’s strengths while identifying areas for improvement. We also provide ongoing encouragement and positive reinforcement to keep them motivated.
We offer access to workshops, Lunch & Learn sessions, and upskilling in relevant tools guiding them to stay efficient, skilled, adaptable, and inspired in their work.
Our VAs are part of a friendly, collaborative group where they can share wins, challenges, and advice. We also host regular Virtual Social events to keep them motivated, inspired, and engaged in their professional journey.
Got questions or a to-do list that never shrinks? Let’s chat. Tell us your top 10 recurring tasks and we’ll map a simple VA plan with clear timelines, tools, and quick wins.
Here you’ll find clear answers on everything from VA onboarding and training, to payment processes, to what happens if your VA underperforms. Our goal is to make hiring a Virtual Assistant simple, transparent, and stress free so you can feel confident every step of the way.
Yes. We offer internal learning sessions, training resources, and regular coaching focused on communication, tech tools, productivity, and client service. We also provide access to a supportive VA community and monthly check-ins to help your VA grow in their role.
If the VA isn’t meeting expectations, please let us know straight away. We’ll assess the situation, offer additional support or coaching, and if needed, reassign tasks or provide a replacement. Our goal is to ensure the relationship works well for both you and your VA.
You manage the VA directly day-to-day. However, we stay involved behind the scenes through ongoing support, check-ins, coaching, feedback, and issue resolution. We’re here to keep things on track and jump in if any challenges arise.
If communication feels off-track or time zones are affecting productivity, let us know. We’ll provide coaching or tools to realign expectations and support smooth collaboration. Clear, consistent communication is key, and we’re here to help make it easier.
Yes. Your VA can continue working with you directly beyond the initial 12 months. However, once the support period ends, Mintrix services like training, community access, coaching, and issue resolution are no longer included unless you choose to renew the support arrangement.
Ready to stop doing it all and get your time back?
Get in touch with Mintrix Virtual Assistant and let’s map out the support you need.
We’ll recommend the right virtual assistant, outline clear next steps, and make onboarding smooth and simple.
