Privacy Policy

Effective Date: 19 August 2025

At Mintrix Virtual Assistant, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services.

Information We Collect

  • We may collect the following types of information:
  • Personal Information: Name, email address, phone number, or other details you provide when filling out forms, or contacting us.
  • Business Information: Details you share about your company when enquiring about our services.
  • Usage Data: Information about how you interact with our website, including IP address, browser type, pages visited, and time spent on site.
  • Cookies and Tracking: We may use cookies or similar technologies to improve your experience, analyse website traffic, and understand user behaviour.

How We Use Your Information

At Mintrix Virtual Assistant, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services.

  • We use the information we collect to:
  • Provide and improve our services.
  • Respond to enquiries and provide customer support.
  • Send you updates, newsletters, or marketing communications (you can opt out anytime).
  • Personalise your experience on our website.
  • Comply with legal obligations.

Sharing of Information

  • We do not sell or rent your personal information. We may share your information with:
  • Trusted Service Providers: (e.g. website hosting, email marketing, analytics tools) who help us operate our business.
  • Legal Authorities: If required by law or to protect our legal rights.

Data Security

We take reasonable steps to protect your personal information from loss, misuse, or unauthorised access. However, no method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

Your Rights

  • You have the right to:
  • Access the personal information we hold about you.
  • Request corrections or updates to your details.
  • Opt out of marketing communications at any time.
  • Request deletion of your personal information (subject to legal requirements).
  • To exercise these rights, please contact us at hello@mintrix.com.au

Cookies

Our website may use cookies to enhance your browsing experience. You can choose to disable cookies in your browser settings, but some parts of the site may not function properly.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will always be available on our website with a revised “Effective Date.”

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at: